Frequently Asked Questions
What does CustomClearing.Com look for in applicants for membership?
Mainly we want companies who can prove their worth to handle various types of general cargo and are very active in their respective markets. We want companies who have good infrastructure in place. A Professional company for CCC is a company that is an independent, established and yet willing to expand their operations worldwide through CCC. This does not require our members to ever stop using their own agency networks that they have developed over the years but we would like our CCC members to start business at earliest.
How does my company apply for membership?
There is an application form on the website that you should fill out. If for some reason this application form doesn’t work, please contact us here and we will arrange to get the information from you directly.
What should I remember when filling out the application for membership?
It is very important in filling out the online application form is that you provide the Two references we request. These references should be overseas agents who have worked with your office specifically. The references will require complete contacts (company name, name, direct phone / mobile and direct e-mail). The references provided should be of senior management.
Remember, applications without 02 overseas agents references will be required a visit by the company!
Once we have this application, then the verifying team will personally follow up on the references. Should the references give you good recommendations and the information regarding your company’s background and reputation is verifiable then you should be offered membership. Once we have the endorsement of your company from the references you had given will offer you enrolment
For Branch Offices -
Members with branch offices in other locations within a single country may apply to operate as members of The Coop, paying only 60% of the posted membership fee for each additional branch.
Discounts for Referrals -
Under our Referral Program, you can obtain a 25% discount on your first annual membership fee for every freight forwarder you recommend that is accepted as a member, up to a total of four.
Use of the Cooprative Brand :
Where should I display www.customsclearing.com Network logo?
The CCC logo must be displayed alongside each member's own company logo in communications with customers, suppliers and the public in general, for example on email auto-signatures and websites. This is to indicate their membership of the network and to promote the brand and to feel proud being a part of the network. You can click on the CCC logo on our website and download the same from there.
Are you qualified ?
The quality of a company does not necessarily equate to the quality of the service they provide which is why www.customclearing.com is not looking for the largest forwarders in each sea/airport. We are looking for the most reputable, well managed and solvent companies which also have a substantial business volume and a good credit history with their partners.
Application Requirements -
- Provide detailed information about your business and its operations.
- A written commitment to the network's rules and practices regarding cooperation with other members.
If you think you can agree to these terms, then please complete and return the Membership Application
Annual membership fee and payment protection plan (ppp) contribution :
Members who intend to continue as members for another year must order a bank transfer to pay the full amount of the next year's membership fee plus the Payment Protection Plan (PPP) fee.
Membership fee amount: (Rate Structure)
Country Station Fee:
USD 495 Per HQ (Annual)
USD 295 Per Branch (Annual)
With Protection plan:-
Country Station Fee:
USD 795 Per HQ (Annual)
USD 595 Per Branch (Annual)
* Protection plan supports claims upto $5000
Discounts for referrals:
Members who recommend other qualified freight forwarding agents as candidates to join The CCC will obtain a 25% discount on their next membership fee for every successful candidate. For those wishing to participate, You can send your referrals to email@example.com
Participation in the PPP:
Full members (those who have paid the membership fee and PPP) who are in good standing with www.customsclearing.com will be covered by the PPP.* Agents will lose their coverage if they resign or are expelled from CCC for infringing the rules.
Invoice and payment:
Annual membership fee and PPP contributions will be invoiced 30 days before the end of the membership year, and payment by bank transfer will be due before the end of the membership year. There will be an additional expense of $30 to cover the bank fees.
Members may register their branch offices in the same country as the principal member. For each branch they register they will pay only 60% of the published membership fee for the territory and $595 annually as the contribution due from each branch office to the PPP.
No refunds of membership fees or contributions to the PPP will be made to a member who has outstanding payment obligations to other members. A member who voluntarily resigns from the network will be refunded 80% of his contribution to the PPP for that year, less a proportion of any claims made against the fund. No part of the annual membership fee will be refunded in the event of a member's expulsion or resignation.
Termination of membership:
Incase of non payment of membership dues, Invoice of fellow members invoice shall deemed to be terminate from the network.
Under this no membership fee will be refunded
An email communication of default will be communicated to other members for their notice.